How employee engagement affects customer experience
Having motivated, hard working staff members can be essential in making sure that customers receive a good experience. As well as the satisfaction from pleasing customers, there are many other benefits to owners and managers that come from a good customer experience. Businesses gain a reputation as someone that is good doing business with. Customers will essentially do marketing for you through formats such as word of mouth, and social media posts. This is a proven effective
Using staffing agencies at festivals
In the UK more than 1,000 festivals take place every year. The UK music festivals alone have over 3.5 million people attend a year and the market is estimated to be worth £2bn. Having top staff both to promote the festival and work across the festival are pivotal for attracting festival goers and giving them the best experience possible. Using staffing agencies to staff your festival has many benefits, one of these is that you can choose from a selection of trained individual

First-class Sunderland University student starts business within days of graduating
Taking a year out inspired Fern Snailham to start her own business. Uncertain whether a university degree was what she wanted after finishing a childcare course at college, the 23-year-old took a year out to work in promotions for everything from supermarket products to cars. "I loved the course and embraced every opportunity that came my way - I had a goal in mind when I started and I never veered away from what I wanted to achieve." Fern Snailham The work offered her the fr

Graduate Takes ‘UNEEK’ Approach To First Business
Fern Snailham’s lightbulb moment to launch her own business came during the year she spent freelancing across the UK promoting new products and raising brand awareness. Still uncertain whether a university degree was what she wanted after finishing a childcare course at college, the 23-year-old took a year out promoting everything from supermarket products to cars. The work offered Fern the freedom and flexibility of being her own boss but she decided she needed the business